How can I place an order?

After  you have added all your desired items to your
shopping cart, follow these instructions:

To order:

. Click on the
‘Shopping Bag’ button and proceed to Checkout

. Enter all your
required shipping and billing information

. Click on ‘’Continue
to Payment Method’ and choose your method

.Click on ‘Confirm Order’ and don't forget to check your email and sms for an Order update

What if I don’t get a Sales Email?

An Order Update Email is essentially a soft
receipt that is ideally emailed to you within an hour of placing your order. If
you don’t see one in your inbox, then we advise you to check your junk/spam
folder. In case it still isn’t there within an hour of placing the order, call
Customer Service at for assistance.

Does adding an item to the shopping cart reserve it?

Not at all, items will be reserved for
you only after confirmation of your order at checkout.

How will I know that you have received my order?

The Order Update emailed to you will act
as confirmation that your order has been placed. If you do not get this email,
please contact Customer Services at

How can I track my order?

Your Dashboard's 'Order History' section
will provide you with information about prior orders as well as the status of
your current order in terms of processing.

What is the difference between Order ID and Tracking ID?

The Order Update email will include your
Order ID, which will be used to identify your order. Once your item has been
delivered, you will receive an email with your Tracking ID, which will allow
you to track the progress of your delivery on the courier's website.

Can I add items or make changes to an existing order?

Unfortunately, after an order has been
processed, it is not possible to merge orders or add goods to an existing

Do you take orders over phone calls or through whatsapp, dms, messengers?

Yes, you may place an order by calling us or
sending us a message via whatsapp, dms, or messenger. Please make sure to
include the item number and colour of the item you want to buy