1. Do I need to setup an account to place an order?
You can shop at RIOS.PK, either by registering with us or using a guest account which will be automatically register you during to checkout process.
2. How do I select items to purchase?
As you browse through the Website, click on the Add to Cart button for the items that you wish to purchase.
3. How do I place an order on the Website?
Once your desired item is added to the shopping cart just click on the shopping cart icon on the top right corner and select proceed to checkout, you can either checkout as a Guest or you can sign up to get latest updates. Then you have to provide your personal details, select the payment method and then select the place order button. Your order is booked and confirmed.
4. What are your payment options?
You can only purchase your items through COD (cash on delivery) service.
5. How much does shipping cost?
Rs 90 for Karachi Shipping, Rs 150 for all over Karachi.
6. What are your Delivery Areas?
We deliver all over Pakistan through courier services.
7. What happens if I receive a damaged product/item?
Please contact on our this number Contact: 021-36646734 / 0345-0123456 (Whatsapp), so our Customer Care Representative may assist you accordingly.
8. Are Prices are inclusive of applicable taxes?
Yes, all prices are inclusive of applicable taxes
Do you have any outlet?
Hyderi Branch Address: D-12, Hyderi 5 Star Chorangi, Block H North Nazimabad, Karachi, Karachi City, Sindh, Pakistan.
Clifton Branch Address: Shop# 9 Vincy Mall shop. Block 9. Clifton.
What is the time of delivery?
The estimated average delivery time across Pakistan is 2 to 3 working days (Please note that during sale delivery time may exceed due to high volume order log)
What if the product color varies?
Royal Fashion ensures that the product descriptions and photographs provided on this website are accurate. Whilst the reproduction of colors and styles contained on the photographs shown on this website are as accurate as image and photographic processing will allow, Royal Fashion, does not accept responsibility for slight variations in color.
Can I cancel my order?
You can cancel your order before the item is shipped.
What is the exchange policy?
Product(s) can be only be exchanged from Royal Fashion online store only within 14 days from the date of purchase.
What if my outfit is damaged?
We do a detailed check of all our products before packaging it. However, if your purchased item is damaged we will verify it and arrange exchange within 7 days of purchase.
Can I see original picture of the product?
we don’t have an open picture policy, though our products are the same as shown. We’ve 7 days exchange or return policy. If you have any problem with your article, try to reach us within 7 days.
How shall I make payments?
Following are the payment options available for your convenience:
For Local Orders
Cash On Delivery